Terms and Conditions

Welcome to Tokichat – a Saudi-based platform providing smart solutions for WhatsApp Business communication. By using our services, you agree to the terms and conditions outlined below. Please read them carefully.

1. About Us

Tokichat is a digital product developed by Digital Resources Marketing Est., a legally registered entity in Saudi Arabia under Commercial Registration No. 4030541369. We offer official WhatsApp-based communication tools for businesses.

2. Use of the Platform

• The platform must be used for lawful purposes only.
• You may not use our services to send unsolicited or spam messages.
• Tokichat reserves the right to suspend or terminate any account that violates these terms or WhatsApp policies.

3. Subscriptions & Payments

Service fees depend on the selected plan and the number of conversations or messages. Payments can be made monthly or annually, and invoices must be paid on time to avoid service interruptions.

4. Updates & Support

We provide ongoing updates and improvements to the dashboard. Technical support is available via email or chat during official business days, covering setup assistance and basic troubleshooting.

5. Privacy & Data Protection

We are committed to protecting your data and your customers' data. Information is not shared with third parties unless required by law, service providers (e.g., WhatsApp), or with your consent.

6. Refund Policy

Due to the nature of digital services, refunds are not offered once the service is activated or used. In the case of a major technical issue that prevents service usage, and if unresolved within 7 business days, partial refunds may be considered upon review.

7. Intellectual Property

All content, code, and designs are the intellectual property of Tokichat. Reproduction, resale, or redistribution of any part of the platform without written permission is strictly prohibited.

8. Changes to Terms

We reserve the right to update these terms at any time. Users will be notified via email or through the platform. Continued use of the service after updates implies acceptance of the new terms.

9. Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be subject to the jurisdiction of the courts in Jeddah.

10. Contact

For questions or support, please contact us at: support@tokichat.ai